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MEMBER DASHBOARD
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MEMBER DASHBOARD
Member Satisfaction Survey 2022
Name
First
Last
Business Name:
Email address:
Business Location:
Number of employees (including yourself):
Length of time running your business:
What services do you offer? (tick all that apply)
Before/After-school clubs
Term-time public/community classes
Weekend clubs
Birthday parties
Events
Holiday activity
In-curricular school provision
Nursery sessions
Online teaching
Private tutoring/support
Other
Not applicable
What age groups does your business cater for? (tick all that apply)
Babies (up to 12 months)
Toddlers/Preschoolers (1 - 4 years)
Primary school aged children (5 - 11 years)
Early teens (12 - 15 years)
Late teens (16 years +)
Other
Not applicable
How many people work for your business (including you)? These can be employed &/or self employed.
1
2-5
6-10
11-15
16-20
21-25
26-30
30+
How many businesses do you represent?
1
2-5
6-10
11-15
16-20
21-25
26-30
30+
How likely are you to recommend us on a scale from 0 to 10?
1
2
3
4
5
6
7
8
9
10
Has ICAP membership met your expectations so far?
Yes
No
Undecided
Have you downloaded, watched or used any of the following as part of your ICAP membership?
Live online workshops
Prerecorded online workshops
Emails
Blogs
Social media posts
Mentor Programme
1 Day Events
2 Day Events
Annual Conference
Networking
Member logo
Quality Assurance Rating
What do you find most valuable about ICAP (tick all that apply)?
Live online workshops
Prerecorded online workshops
Emails
Blogs
Social media posts
Mentor Programme
1 Day Events
2 Day Events
Annual Conference
Networking
Member logo
Quality Assurance Rating
What could we improve on (tick all that apply)?
Live online workshops
Prerecorded online workshops
Emails
Blogs
Social media posts
Mentor Programme
1 Day Events
2 Day Events
Annual Conference
Networking
Member logo
Quality Assurance Rating
Please provide details:
Which of these toolkits have you used?
COVID-19
Business Planning and Strategy
Branding and Marketing
Legal and compliance
What would you like more support on over the coming 12 months:
Sales
Marketing
Finance/Numbers
Growth Strategy
Children's Activity Provider Standards
Customer Service
Staff Management
Admin
Business Owner Personal Development
Optional: please let us know how we could support you more?